Question 1

How to get started with Appruve Products

Accepted Answer

${color}[#00b18f](How to get started with Appruve Products)

Q: Welcome to APPRUVE

<h1 id="dcolor00b18fwelcometoappruve">${color}[#00b18f](Welcome to APPRUVE)</h1> Hey! 👋🏾 | So you’re curious about Appruve? You’re one of the smartest people in Africa! Appruve is used by financial services ,logistics, fintechs and many other businesses to verify the information they collect from their customers. Think identity documents, business certificates, financial statements and the likes. Let me explain a bit further, all we need is a piece of Personally identifiable information (PII) or a valid ID card(or number) to verify and Appruve an individual/businesses as legitimate for business. We run a match of this PII across the variety of data sources we are connected to including Government-issued ID databases, Telco databases, bank accounts, and other identity databases. Financial innovators including banks, insurance &amp; investment firms, remittance companies, fintechs, ride-sharing, and mobility platforms, e-commerce, and trade facilitation platforms all use the Appruve API to perform KYC functions, understand their customers’ financial health, perform enhanced due-diligence, among others. <h3 id="dcolor00b18fwhentouseappruve">${color}[#00b18f]( When to use Appruve)</h3> Are you building a lending app for SMEs, enabling farmers to invest in the NYSE, or tracking revenue from government agencies? Appruve is built for all kinds of use cases in mind including Agency Banking, Lending, Remittances, Personal finance &amp; investments, Business finance, Insurance, Sim registration, Due diligence, etc. <ol> <li>Perform Know Your Customer (KYC) functions</li> </ol>

Q: Compliance at Appruve

<h1 id="dcolor231f20complianceatappruve">${color}[#231f20](Compliance at Appruve)</h1> | At Appruve security is at the core of all our processes and services. We have designed our services to be compliant with the General Data Protection Regulation (GDPR) and most recent Financial Action Task Force (FATF) recommendations, allowing for an effective customer due diligence (CDD) process. | Achieving KYC & AML compliance across Africa using our Appruve suite of products has never been easier. We ensure that compliance is also met across all countries we work and we have an information security policy that is compliant with the general data protection regulations . It is reviewed regularly to meet the needs of the business and customers. No unauthorized person is allowed access to sensitive personal data without prior permission to access such information and all businesses/individuals looking to use the Appruve API are required to fill a compliance form and submit a set of required documents as administered by the compliance team. | _We put in a lot of effort to ensure we protect users' personal information. _ Our technical and compliance teams have set processes and frameworks designed to protect ALL user information. If you have specific questions, contact us at ${color}<a href="compliance@appruve.co">#231f20</a> For more on privacy and data use, see our <a href="https://www.appruve.co/privacy">privacy page.</a>

|| _At Appruve we aim to understand customers' needs and guide them through choosing the right products. _

The Appruve API has four major products all centered around helping your business access and verify customer's data in the easiest way possible. Now that you have discovered Appruve, let's take you through the onboarding process to get you building your next big product.

${color}[#00b18f](Let's get you started)

To get started with any Appruve product, you're required to create an account and sign into your Appruve dashboard. Click on this link to sign up.

Sign Up

Fill in your business details

Check your email for verification and login

${color}[#00b18f](Now your Appruve dashboard is ready to integrate into your workflow and test.)

![Appruve Dashboard](https://storage.crisp.chat/users/helpdesk/website/e6ca19c8c076c800/image1_70lmnx.p

Question 2

Welcome to APPRUVE

Accepted Answer

${color}[#00b18f](Welcome to APPRUVE)

Hey! 👋🏾

| So you’re curious about Appruve? You’re one of the smartest people in Africa!

Appruve is used by financial services ,logistics, fintechs and many other businesses to verify the information they collect from their customers. Think identity documents, business certificates, financial statements and the likes.

Let me explain a bit further, all we need is a piece of Personally identifiable information (PII) or a valid ID card(or number) to verify and Appruve an individual/businesses as legitimate for business. We run a match of this PII across the variety of data sources we are connected to including Government-issued ID databases, Telco databases, bank accounts, and other identity databases.

Financial innovators including banks, insurance & investment firms, remittance companies, fintechs, ride-sharing, and mobility platforms, e-commerce, and trade facilitation platforms all use the Appruve API to perform KYC functions, understand their customers’ financial health, perform enhanced due-diligence, among others.

${color}[#00b18f]( When to use Appruve)

Are you building a lending app for SMEs, enabling farmers to invest in the NYSE, or tracking revenue from government agencies? Appruve is built for all kinds of use cases in mind including Agency Banking, Lending, Remittances, Personal finance & investments, Business finance, Insurance, Sim registration, Due diligence, etc.

Perform Know Your Customer (KYC) functions

Question 3

Running demos and API test calls

Accepted Answer

${color}[#08605f](Running demos and API test calls)

Once logged into your Appruve Dashboard you can view demos of selected products and test the API using provided test tokens.

${color}[#08605f](Trying out a Demo)

Go to the Web Demos section on the left navigation menu, then select Appruve Web Demo.

We currently have the Appruve Facial Match with ID Document Verification solution demo

You can try out the ‘Selfie Video Verification’ or the ‘Selfie Photo Verification

Appruve Web Demo

${color}[#08605f](Running API Test calls)

To test , you can create Test API tokens by clicking on the **Personal Access Tokens **under Developers.

Test data & tokens

The Appruve Dashboard comes with test data for the verifications supported in each country found under Developers > Testing.

Test data available in the Dashboard

The tokens page looks like this:

||| * Live and Test tokens are found under the LIVE and TEST tabs respectively.

Tokens page

Click on **Generate new token **, enter a descriptive name for the token,

Question 4

Exploring the Appruve Dashboard

Accepted Answer

${color}[#08605f](Exploring the Appruve Dashboard)

Your Appruve Dashboard gives you a high-level overview of your transactions on the Appruve platform and navigates through other important aspects of managing your Appruve account.

${color}[#08605f](Navigation Menu)

To navigate to any page on your Appruve Dashboard, use the **Left Navigation Menu ** as shown below.

Navigation Menu

To navigate to the Home page, click on the Home link which can be found at the top of the left navigation on your Dashboard.

Home

${color}#08605f

To view your Appruve Verifications history, go to the Your Business section and click on Verifications.

Your verifications are found here

${color}#08605f

To generate reports on Verification, click on the Reports link.

Generate & Manage your verification reports here

${color}[#08605f](API key configuration)

To create and manage your API tokens, click on the Personal Access Tokens link.

Manage your tokens here

${color}[#08605f

Question 5

Compliance at Appruve

Accepted Answer

${color}[#231f20](Compliance at Appruve)

| At Appruve security is at the core of all our processes and services.

We have designed our services to be compliant with the General Data Protection Regulation (GDPR) and most recent Financial Action Task Force (FATF) recommendations, allowing for an effective customer due diligence (CDD) process.

| Achieving KYC & AML compliance across Africa using our Appruve suite of products has never been easier.

We ensure that compliance is also met across all countries we work and we have an information security policy that is compliant with the general data protection regulations . It is reviewed regularly to meet the needs of the business and customers.

No unauthorized person is allowed access to sensitive personal data without prior permission to access such information and all businesses/individuals looking to use the Appruve API are required to fill a compliance form and submit a set of required documents as administered by the compliance team.

| _We put in a lot of effort to ensure we protect users' personal information. _

Our technical and compliance teams have set processes and frameworks designed to protect ALL user information. If you have specific questions, contact us at ${color}#231f20

For more on privacy and data use, see our privacy page.

Question 6

Managing your Appruve account

Accepted Answer

${color}[#08605f](Managing your Appruve account)

All account management settings are found under Settings on the ** Left Navigation Menu**

Account settings

You can update your Appruve user account and business information by clicking on the Account Details link

Update account details

You can add users to your account by clicking on the Users link and click the Invite User button to fill the invitation form below.

Invite users

${color}[#08605f]( Is it possible to track user activity on my account?)

Yes, it is possible to track user authentication for data exchanges, sessions, and requests on the platform. We use a token-based authentication system based on SSL/TLS protocols which grant limited access to our APIs based on OAUTH2 tokens. All data requests are encrypted using https standards.

${color}[#08605f]( Can I delete or suspend my account?)

You can suspend/ Delete your Appruve account anytime. Go to the dashboard home page, click 'login'.
Log in and click 'Settings' and select “Suspend account/Delete account”. You will need to confirm you wish to proceed. If you want to reinstate your account later, you can email support@a

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