Appruve Basics

About Us
What is Appruve and how does it work?
Appruve is a set of APIs that make it easy to onboard & verify the identities of individuals and businesses across Africa

How does it fit my business case?
Appruve is developer first and friendly. See our API Reference here

How do I become a data partner?
Send an email to partners@appruve.co, our Data Partnership Managers will conduct a viability assessment and advise the next steps for enrollment.

Where can I find Appruve documentation?
See our Appruve documentation here

How do I ensure my data is protected?
Appruve uses controlled information access using a least-privilege system allowing only authorized users to access the platform based on their roles. Our software abides by the strict NIST SP 800 access control principles.

Your Account
How do I create an account?
To create an appruve account, visit our website,[appruve.co](appruve.co)

How can I update my account settings/profile?
You can update your Appruve user account and business information by logging into your Appruve Dashboard. Once you are on your dashboard, click on the ‘Account Details` link on the left side of the screen. You can now update your information on the Account page.

How do I reset or change my password?
You can reset your password at any time by clicking the 'Forgot Password?' link on the login page. Type in your user email address, and click 'Submit'. You should receive an email with further instructions.
If you can’t find the email in your inbox, check your spam or junk folder.

Access Control
How do I create live & test API tokens?
You can create the API tokens by logging into your Appruve Dashboard. Once you are on your dashboard, click on the ‘Personal Access Tokens’ link on the left side of the screen and then click on the ‘Generate new token’ button. After that enter, a descriptive name for the token, select the expiry period and check the box that says ‘Test token’ for the test tokens and ‘live tokens’ for live tokens. Now click on the ‘Generate token’ button. Your token should be generated after which you can copy the token.

NB: We do not store the token, so you won’t be able to retrieve it later. Treat your token like a secured password. If you believe your token has been compromised, click on the ‘Revoke’ button beside the token name to revoke it.

Is it possible to track user activity on my account?
Yes, it is possible to track user authentication for data exchanges, sessions, and requests on the platform. We use a token-based authentication system based on SSL/TLS protocols which grant limited access to our APIS based on OAUTH2 tokens. All data requests are encrypted using HTTPS standards.

How do I intergrate Appruve API?
You can use the Appruve API in test mode or live mode. The Access Token you use to authenticate the request determines whether the request is a live mode or test mode.
The base URL of the Appruve API is as follows https://api.appruve.co
Please see https://docs.appruve.co/ if you have more questions about the Appruve API and Integration

What are the requirements for using Appruve as a developer?
To go live as a developer, we will need to do KYC, you will provide us with an ID, and fill a security questionnaire. Which can be done in less than 10min.

Terms & Policies
What are the terms of service?
Click this link to review our Terms of Service
What is your privacy policy?
Click this link to review our Privacy Policy

Contact Us
How do I contact Appruve?
To request assistance, resolve a support issue or query, please send an email to support@appruve.co, and one of our happiness officers will get back to you, as soon as possible.
You can reach out to us through the chat box at the bottom of the page
Our socials are ever active:
Instagram: Appruvehq
Twitter: Appruvehq
LinkedIn: Appruve

How can I give feedback about Appruve?
Use our feedback form to give feedback about how Appruve features work or report a bug.
If you have a question or need help with something specific, start by searching our Help Center.
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